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AI Workflows

Trust

Real customer phrases, drafted into testimonials

Twenty usable testimonials a year, drawn from words your customers already wrote.

The bottleneck isn't writing testimonials — it's collecting them with enough specificity. The workflow harvests what customers already said, in their voice.

What happens

Step 1

Connect review platforms (Google, Facebook), email replies, or a post-visit survey.

Step 2

Workflow mines patterns across the last 50+ replies and flags specific moments customers keep mentioning.

Step 3

Same workflow drafts a clean 28-word testimonial line in the customer's voice from their actual reply.

Step 4

Send the draft to the customer for approval. Eight out of ten approve as-written.

Included

  • Testimonials drawn from real words, not invented
  • Customer approval flow keeps GDPR and trust intact
  • Goes from 3 usable testimonials a year to 20+

When this becomes bigger

If this workflow starts touching inventory, staff, dashboards, customer history, or several locations, move into a custom AI system.

Questions

Plain answers before we build.

Are these real testimonials?

Yes — every line is drawn from a real customer reply, with the customer's approval before it goes on the page.

What if customers don't approve?

About 8 out of 10 do. The ones who don't usually want a small edit, which we run by them again.

Can it pull from voice notes?

Yes. WhatsApp voice notes, post-visit recorded replies, audio survey responses — all transcribed and processed.